Item Settings

Item images, categories, subcategories, custom fields, and tracking defaults

Item settings control how inventory items look and what data they carry across your organization. Admins can enable item images, configure category structures, add custom fields, and set default tracking modes.

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Item settings are organization-wide and require the Admin role. Changes apply to all users immediately.

Item images

You can enable or disable item image display for your organization. When enabled, item cards and detail pages show a photo for each item.

  • Go to Settings โ†’ Item Settings.
  • Toggle Item Images on or off.
  • When turned on, images can be uploaded per item from the item detail page.
  • When turned off, no images are shown and image upload is disabled.
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Item images are useful when team members need to visually identify items. For example in picking or stocktaking. Disable images for text-heavy or code-heavy inventory where photos add little value.

Categories and subcategories

Categories and subcategories are configurable fields that appear on every item. They are set up in the Configuration Editor and are the primary way to organize and filter your inventory.

How categories work

  • Category is a select field: users pick from a predefined list of options you define.
  • Subcategory is conditional: it only appears on an item when a specific parent category is selected.
  • Each category can have its own set of subcategory options.
  • Both fields appear on item forms, the item list, and in filters and reports.

Configuring categories

  1. Go to Settings โ†’ Item Settings โ†’ Configuration Editor.
  2. Select the Categories field.
  3. Add, rename, or remove category options.
  4. For each category, open its subcategory options and configure the list.
  5. Save your changes. The updated options are immediately available on item forms.
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Removing a category option does not automatically update items that already use it. Existing items will retain the old value. Update them manually if needed.

Custom fields

Beyond categories, you can add any number of custom fields to items using the Configuration Editor. Custom fields extend the standard item data model with fields specific to your industry or workflow.

Supported field types

Field typeDescriptionExample use
SelectA dropdown with predefined options.Item condition: New / Used / Refurbished
TextFree-form text input.Serial number, internal reference, notes
NumberNumeric value input.Weight, shelf life (days), minimum stock level

Adding a custom field

  1. Go to Settings โ†’ Item Settings โ†’ Configuration Editor.
  2. Click Add Field.
  3. Choose the field type (select, text, or number).
  4. Enter a field name. This is the label shown on item forms.
  5. For select fields, add the available options.
  6. Save. The field appears on all items immediately.

Item size field

Item Size is a built-in optional field that is always available in the Configuration Editor. Enable it if your items have size variants (S/M/L, dimensions, volumes, etc.). It works like a custom select field but is pre-named and recognized by the system.


Default tracking mode

The default tracking mode determines what tracking method new items get when they are created. This is set during onboarding but can be changed in EPC/UID settings:

  • None. Items are tracked by quantity only. No individual tags.
  • Random. Each item unit gets a randomly generated UID (24-character HEX).
  • SGTIN. Each item unit gets a GS1 SGTIN-96 tag based on your company prefix and item reference.

The default can be overridden per item when creating or editing it. See EPC / UID Settings for full configuration of the tracking system.